10 Reasons Why Comprehensive is the Choice of System Integrators and Professionals Worldwide
Same Pro, Less Dough
As Pro AV Integrators know, certain electronics companies (you know who they are) are notorious for grossly over-charging for their cable and connectivity products. They of course do this because they know they've "got you" for their hardware and they are literally banking on you to order their cables and accessories from them too. What the electronics companies don't tell you is that you are overpaying by an average of 30%-40% for that convenience.
Tested and Trusted 1974
Since 1974, Comprehensive has been used by professional systems integrators, I.T. installers, broadcasters, Fortune 1000 companies and other professionals worldwide so you know you are getting the quality and reliability of a Tested and Trusted professional brand. Take a look at who our clients and partners are and you will understand you are in very good company. See some of our clients and partners.
Same Day Shipping and Upgrades
We've been in the Pro AV business since 1974 and one thing is clear: You need it in stock and shipped today. That is why we carry the industry's largest connectivity inventory for same day shipment and we also stock products at distributors like Ingram Micro so our products are never more than 1-2 days away in most cases. And in the rare case we are out of a Comprehensive product, we will upgrade you at no extra charge whenever possible.
Comprehensive also offers PartnersPlus, the most aggressive rewards program in the business. Free freight, generous rebates, white glove service and more, is all yours with no obligation. For more information about PartnersPlus, email us at firstname.lastname@example.org.
Comprehensive has the most experienced connectivity staff in the industry waiting to talk with you. Simply dial Toll Free 800-526-0242 ext 1 and speak live with one of our connectivity specialists.
Online Ordering and EDI Capability
No need to call or fax in your order (unless you want to of course.) Use our state-of-the-art website for fast, easy ordering with the latest features including saved project lists, availability and real time order tracking to name a few. For our larger customers, we also are fully EDI capable so we can make life even easier for you with just a few clicks.
Real Time Order Tracking
There is nothing worse than not knowing where that emergency order is when your whole job depends on it. As part of Comprehensive's Smart Service, you get our state of the art PackTrack system to get real time delivery information at your fingertips 24/7/365. You can also browse your order history and check on returns all right from your desktop, laptop or tablet.
Real Time Inventory Availability
We post our product inventory status online so you know before you even order if the product is in stock for immediate shipment. (it almost always is!).
Advance Replacements on Us
We understand the critical nature of systems integration. If you are on site and there is a problem with a unit, there is no time to lose. In those instances, we can send you an advance replacement immediately to get you back up and running and then deal with the return of the original unit afterwards. In many cases, we will even pick up the freight. For more about our returns policy, please visit our Terms and Conditions page.
100% Satisfaction Pledge
While some things change, some things stay the same and rightly so. The only reason we have come into work each day at Comprehensive is to please our customers, period. So if for any reason we make a mistake or fail to meet your needs, we pledge to you here in writing we will make it right or give you complete refund shipping and all. No one takes customer satisfaction more seriously than Comprehensive.